Retouchup Blog

Color Correction Division

By Gary Poole Color Division manager


K and Rob b4 aft

If you have never used our color correction division let me give you some reasons to consider using this convenient and time saving service.

Nearly every image we take, even in the best lighting conditions, can be improved through some kind of post capture color editing. Our reputation is on the line with every session we deliver so the images we show should be of pleasing natural color and exposure.

Excellence in color rendition will set us apart from the casual shooter and show our clients that we are serious about our craft.

Why Wait?



Recently I went to my local Starbucks to enjoy a cup of my favorite brew, Pike Place Roast, and observed at least 18 cars waiting in the drive thru line. As I drove around the building I observed that there was NO ONE WAITING inside. After I went inside and ordered my coffee I asked the barista why so many people chose to stay in their cars when no one was in line inside. He replied, “I guess some people just like to wait.” Well I am not one of those people.

At we don’t make you wait. Our typical turnaround time for most services is 24 hours or less which means you can spend your valuable time on things that makes you the most profit. Simply upload your files through our easy upload method, select your desired service and relax knowing your files are in the skilled hands of our talented artists. Before you know it your images will be ready to download.

The next time you see a long drive thru line, think about and our super fast delivery time.

Gary Poole


My Honda Headlamp Experience

A few days ago while driving my wife’s Honda CRV I noticed a dash warning light “DRL”. After looking in the manual to see what that meant (daytime running lamps) I realized her driver’s side headlamp was burned out. I searched on YouTube for nearly an hour on how to make the so called simple replacement.

Wanting to exhibit my resourcefulness I was determined to do the repair myself. I purchased the bulbs for a mere 26.99 and jumped headlong into the exchange. I wanted to change both lights at the same time so I started with the passenger’s side and 3 minutes later was gloating in my accomplishment. Now the driver’s side was a bit more difficult. The opening was narrower and a lot more difficult to reach.

After several near successes the bulb became wedged inside the housing and was dangling inside the lens visible from the outside but not possible for me to reach.

At this point I realized I was in over my head. After a sleepless night trying to imagine to expensive repair I was facing I took it to my local trusted auto mechanic. After one look he said, “yeah it’s wedged but with the right tools and a little patience I think I can get it fixed.” Less than 5 minutes later I was driving away with a properly installed headlamp and it only cost me 5.00.

So what does this true story have to do with retouching?

1. I spent a lot of time trying to determine how to make the repair.

2. I spent a lot of time trying to actually do the repair.

3. I spent a lot of time worrying about the high cost of repairing my botched repair.

At our artists are well trained and experienced in all types of photo retouching from simple blemish removal to total image makeovers. We have the tools and the patience to finish your difficult retouch in record time. Our low cost guarantees you the peace of mind of retouching done right that won’t ruin your budget. Rest easy knowing your retouching is in the trusted hands of your friends at

Do you have a similar story to share about how outsourcing a repair saved you time and money?

Gary Poole

Free Upgrades

This cute picture of a kitten just improved your quality of life! Not all improvements cost big money!

When determining what could be done to improve your business, I find that it’s easy to come up with improvements that cost money.  Spend more on marketing, spend more on your employees, give rebates, bonuses, prizes.  And they surely bring about improvement – but often the improvements only last as long as the money keeps getting spent on them.

I’ve always been interested in the tweaks that can bring big results but without the price tag.

Our average turnaround time has dropped from 0.67 days to 0.47 days in just three weeks as we implemented just these types of tweaks.

The dispatcher and quality review teams suggested extending their hours of operation to accommodate orders that come in very early or very late (we know that photographers keep ALL SORTS of hours!).  The dispatcher and quality review teams came up with their own proposed schedules to bring their own plan to reality.

This change cost nothing to the business, but appear to be a successful part of our overall drive to drive our turnaround time even lower.

Are there tweaks that can be done around your studio (that cost nothing) that might improve your customer’s experience, or even just your own enjoyment?




Insist On Using The Rework Tool

Our reviews are outstanding, but our artists are still mortal.  If you receive an image that requires more work – avoid the temptation to adjust it yourself – all reworks are included at no charge.

With less than 24 hour turnaround time (sometimes as quickly as an hour or two) your artist can do the adjustment him/herself, saving you the time, but more importantly discovering more about your preferences and learning from their mistakes.

When mistakes happen, please insist upon US fixing the issue.

We greatly appreciate your business.


You have a fixed number of hours in a week, but numberless possibilities for what to do with them.

If you had to prioritize the following activities according to what will make the biggest difference to your business’ growth, where would retouching fall?

  • Staying in better contact with past clients.
  • Finding new ways to market to the community.
  • Asking for referrals from existing clients.
  • Building a social network following (twitter/facebook/blog).
  • Researching which up-sell products are most popular.
  • Streamlining your studio workflow.
  • Spending more time with each client.
  • Creating (new) seasonal promotions.
  • Creating alliances with related businesses.

Does retouching blemishes and stray hairs make the list?

By rearranging what we do with our limited time, we can make a big impact on our job satisfaction and business growth.

If you found in response to a retouching emergency, consider exploring using us as a business tool to allow you to reallocate limited hours.

Choosing The Better Part

What gets you going about photography?  Which interactions make your day?  Which parts of the job are the most satisfying?  How would you spend your ideal (working) day?

The odds are that retouching the typical stray hairs and blemishes doesn’t rank high on these questions.

If you can trade the hum-drum parts for the parts that keep you engaged, satisfied and most happy – you can bet your bottom dollar that it’ll affect your bottom line as well.

The Hours We Keep

Studies show that  forty hours “on the clock” each week equate to less than twenty hours of productive, focused work.  How much more important then is it, then, to choose where we spend those hours of focused time?

When we don’t have time to do critical marketing because we have to spend time retouching blemishes, are we using our hours where they’ll do the most good?

What kind of edge could you get on your competition if they continue spending 10 hours a week on necessary (but routine) edits, and you’re able to spend those hours more productively?

Being In Control

What does it really mean to be in control?

Being in control is very related to choice.  One is in control when one can decide what is going to happen.

When every business function MUST be done by you only, tight deadlines loom and it’s already been a long day – having to stay up late to get blemishes removed from a client’s images – is this being in control?

Sometimes relying on others to be a part of your workflow actually puts you back in control.