Retouchup Blog

We want to give you the best support possible, especially through the busy season (mid-August through December) so we’ve added new staff! This, combined with allocating members of our team to assist in other areas of our business, has prepared us to help you thrive during the busy season!

Coupon!

Learn why photo restoration is very profitable for photographers by clicking here. And get 50% off your first restoration when you use code GETSTARTED.

What happens when you put photographer speaker/teacher and 20-year radio career, Booray, with expert photographer and actively serving Past President of the Professional Photographers Society of Central Florida, Gary? You get The Photobomb Podcast! Catch up on the latest photographic news and philosophy with two pros who know the industry inside and out. But it’s not all serious talk, you’ll get what they call “an irreverent mix of humor and photographic knowledge.” Come ready to learn and laugh! 

If you’d like to learn more about Booray and Gary and their work, you can check out their websites:

Booray – http://boorayperry.com/

Gary – https://hughesfioretti.com/

She’s had a HUGE impact on the baby and maternity sectors and is known all over the world! We are so incredibly excited to share this week’s interview with Ana Brandt!! The full audio and transcript of the interview are below.

You’re able to restore old damaged photos because we restore old damaged photos! Now your clients just need to know that you’re able to fix their photos.

Why is photo restoration one of the most profitable services for photographers? The photos have already been taken. You simply need a scan of the damaged photo and then you’re ready to send it to us!

Oh, and we have a TON of marketing materials that you can use absolutely free of charge! Click here to see.

What to do in the next 48 hours:
Find a damaged photo that means something to you, and let RetouchUp restore it for 50% off using coupon code ‘GETSTARTED’. This is the best way to discover the deep meaning and value of this service for yourself!

To do in the next week:
Share the before and after with your clients, then regularly share our prepared photo restoration shareables through your social media. Selling photo restoration doesn’t require anything more than letting your clients know you offer photo restoration.

Old family photos are treasures worth saving!

It’s time! School, sports, holiday season – it’s all going to be in full swing soon! What can you do to ensure the fastest turnaround time possible? 

• Choose the correct retouching level. For example, if you need glass glare removal and select Complete Retouch, instead of Complete Plus Retouch, this will cause a delay. When this happens, these projects need to be manually reassigned to an artist capable of making the requested edits. 
• Remember to upload reference photos. It happens quite a bit when we receive a request for a head swap or background replacement but no reference photo gets uploaded. Please double check that reference photos have been added to your order as needed. 
• Give clear and complete instructions. PLEASE give specific instructions for the retouching your photos need. Saying “Do your best” or “See sample for what I did” will delay your order as we’ll have to call to clarify what you need. PLEASE do not add text to the markup image, all instructions must be added to the instruction box.

What have we been doing to prepare for this upcoming busy season? 

• Improved turnaround time. Regular internal checks for our artists are used to monitor turnaround time and rework frequency. 
• Artist mentorship program. Artists who have been with us for a decade or more will personally coach a few artists with less “seat time”. This helps us deliver a better product faster. 
• Test orders. They appear like regular orders to our artists and they allow us to check how artists are performing on challenging tasks. The results help us better route orders and apply training when needed. 

As we do our best to give you fast turnaround times, please keep in mind that the Turnaround Time Estimator does not predict how long your order will take to complete. It shows a snapshot of how long it took to complete the same retouching level in the last 24 hours. Larger or more complex orders generally take longer. Turnaround on weekends is typically a bit longer as well. If you have a hard deadline we advise using the RUSH option.

As always, our customer service team is just a phone call or email away! Thank you for working with us and we look forward to having the best busy season yet!