Retouchup Blog

01
Jun
New Bulk Pricing for Color Correction – $0.15/Image

New Bulk Pricing Color Correction Offer

We’re so excited to now offer bulk pricing for our color correction services! Any color correction order with 50+ images will automatically have bulk pricing applied to it which is just $0.15 per image. There is no subscription or monthly payment needed to get this awesome offer. It’s available to everyone and you simply pay for what you need. Color correction orders with less than 50 images can still be submitted, but they will be priced at $0.25 per image. Save yourself the hassle and time of color correcting your images and send them to us! We’re here for you if you have any questions!

READ FULL POST
09
Dec
How RetouchUp Works: Pricing

Having simple, flat-rate retouch pricing that doesn’t require waiting for an estimate, is a HUGE benefit to professional photographers. This brief video introduction to RetouchUp’s simple pricing is worth watching.

Simple Pricing from Our Team on Vimeo.

READ FULL POST
08
Jun
How RetouchUp Works: Billing

everdaymovingforwardtogether (4)

Please note that: All charges on the cardholder monthly statement will be from “Hollywood Fotofix Retouchup Co”.  Hollywood Fotofix is our parent company.

Billing FAQ:

Q. Is there a monthly fee? 

A. No, there is no monthly fee or contract to sign to use RetouchUp.com. We only charge for orders that you have submitted. If you do not use us within a given month your card on file is not charged.

READ FULL POST
07
Jun
How RetouchUp Works: 24 Hour Turnaround Time

everdaymovingforwardtogether (3)

 

 

Average turnaround time fluctuates throughout the year. Our goal is to have a 24 hour maximum turnaround time. This can be impacted by holidays and our reduced weekend schedule.

We do offer a RUSH service with a goal of maximum turnaround time being 12 hours or less. You made add this option on the last screen where you name your order and instructions. Our RUSH service fee is 50% of the order total.

We do not guarantee 24 hour turnaround time at any time due to many factors which may include reworks/revisions, order size, level of difficulty, corrupt file, additional information needed, price change request, or artist availability.

If you are under a tight deadline please email us at customerservice@retouchup.com or give us a call at 888-700-3686 and we’ll attempt to expedite your order.

READ FULL POST
27
Jan
How RetouchUp Works: Uploading Your First Order

How it works (1)

After sign up you will now be able to log into your RetouchUp.com user account and submit your first order.

On your dashboard you will be able to see an overview of your account – the Upload Order option is located in 3 areas for your convenience. There is a large green “Upload New Order” button on the main screen. You will also be able to select it on the top tool bar and left hand dash bar under “My Orders” – any of these options will deliver you to the Upload Order Screen.

READ FULL POST
01
Nov
Frequently Asked Questions for New Users!

everdaymovingforwardtogether

Hi! Welcome to RetouchUp! We are so excited to be your new partner for all your retouching needs. We’ve listed our top FAQ’s from New Clients below to help assist you with any questions you might have.

READ FULL POST
09
Feb
RetouchUp’s Simple Pricing

Medium

The RetouchUp® pricing model is easy to understand, and communicate.  For us and our clients, the ability to easily understand pricing is KEY.  It’s WHY we have the pricing categories that we do – because they divide the complex retouch needs of our clientele, and divide them into three easy to understand categories:

Complete (Standard facial retouch).  This is the stuff you see every day.  The blemishes, stray hairs, facial shine, softening bags under the eyes, and whitening teeth and eyes (this upon request.)  This is easy to understand.  Standard facial retouching.  We call it “Complete”.  It’s a complete standard facial retouch.

Complete Plus.  This includes the Complete(standard facial retouch)… PLUS certain specific additional items such as Eyeglass Glare, Head Swaps, Brace Removal, Extending a canvas background to fit more people.  The items covered by Complete Plus are specific, and listed.

Special Services.  This category covers everything not already specifically covered by the Complete and Complete Plus categories.  Adding or removing buildings and people, thinning someone out, removing cars or other objects.  This is the catch-all.

This system works. Our clients appreciate our pricing system, and consistently list it as among our most appreciated strengths.

You can’t know how long an image will take us – so we don’t charge based on difficulty.  You can’t know off-hand whether removing these powerlines or removing that acne will take more time – so we don’t compare between categories.

Instead, you can know that certainty that Complete covers standard facial retouching, that Complete Plus covers braces, eyeglass glare, head swaps, extending backgrounds, and that Special Services covers everything else.  You can learn it, know it, and count on it, just like we do!

 

 

 

READ FULL POST